Sunday, May 10, 2026

How to Backup Office 365 Mailbox to PST (All Methods Explained)

Backing up data from any resource whether online or offline is essential. Whether you are working as a leader, an employee, or an administrator, everyone requires assistance in organizing their data or ensuring its permanent security.

export office 365 to pst

Microsoft 365 (formerly Office 365) is the most renowned and popular platform for storing entire mailboxes or data in the cloud. However, users occasionally find the need to save their backups not only in PST format but also in other formats of their choice.

So, how many methods are available for exporting Office 365 mailboxes to PST and other formats? In this post, we will discuss all the aspects that will assist you in saving your mailbox to a local drive.

Why is it essential to back up Office 365?

This question typically arises when you haven't even given a backup plan a second thought. While Microsoft serves as a highly reliable, secure, and safe platform for data storage, but trouble rarely knocks before it arrives.

Saving or backing up Office 365 data helps you achieve the following:

  • Recover emails or any other valuable items that have been accidentally deleted
  • Safeguard records (archives) for auditing purposes
  • Migrate or merge data from one platform to another
  • Access your mailbox via Outlook, Thunderbird, or other email clients

Method 1: eDiscovery Tool

eDiscovery tool is a well-know method to save Office 365 mailbox in PST format. The following steps are done by the administrator or assigned member:

Part 1

  • Login to Microsoft 365 admin center.
  • Click on "Show All"
  • Choose "Microsoft Purview Compliance Portal"
  • Go to "Settings", click on "Roles and Scops" then choose "Role Groups"
  • Search for "eDiscovery Tool", select and click Edit.
eDiscovery Tool
  • Add user to Discovery Manager that allow to view and edit only access case, Next.
eDiscovery Tool Admin
  • Add user to Discovery Administrator that allows to view and edit all cases, Next.
eDiscovery Tool2
  • Review the details and click on Save button.

Part 2

  • Scroll right side menus and click on eDiscovery Tool
  • Click Create Case
Create case
  • Open the case > Go to Add resource
  • Click search user which mailbox you want to export.
eDiscovery Tool 2
  • Select mailbox(es) > Apply filters if needed
backup office 365 to pst
  • Run the search
  • Click Export Results
  • Choose PST format
  • Download using eDiscovery Export Tool

This method is a Microsoft approved way to export Office 365 items to PST format. But it also requires administrative access to load and download data.

Method 2: Outlook Export

This method is bit friendly for individual user who want to access their data in Offline mode and save the items in PST format.

Part 1:

  • Open your Microsoft Outlook (Classic).
  • Click on the File tab > Go to Add Account
  • Type your Office 365 account address and then click Connect.
  • Now authorize your Office 365 account. Type the password and click on the Sing-in button.
  • Once it is successfully logged in, wait for the syncing to complete.

Part 2:

  • Once it is done, click on File tab.
  • Go to open & export, choose Import-Export option
  • Select Export to a file
  • Choose Outlook Data File (.pst)
  • Select mailbox/folders that you want to export as PST.
  • Choose save location
  • Click Finish.

That's it. No admin and dashboard access require to save your mailbox in Outlook PST.

Method 3: PowerShell

This method is highly advance and helpful IT admin to export single or multiple user mailbox to PST format at once.

  • Open PowerShell as Administrator.
  • Once open, run the below command to connect and authorize Office 365 account as admin.

Connect-ExchangeOnline

  • Connect Microsoft Purview to create jobs

Connect-IPPSSession

  • Get all user's mailbox

$mailboxes = Get-Mailbox -ResultSize Unlimited -RecipientTypeDetails UserMailbox

  • Create Export Job for all users

foreach ($mb in $mailboxes) {

    $name = "Export_" + $mb.Alias

    New-ComplianceSearch -Name $name -ExchangeLocation $mb.UserPrincipalName

    Start-ComplianceSearch -Identity $name

    # Optional: wait before export (or handle separately)

    Start-Sleep -Seconds 10

    New-ComplianceSearchAction -SearchName $name -Export

}

New-ComplianceSearchAction -SearchName "AllMailboxesExport" -Export

Change highlighed areas with your requirement then execute on PowerShell. Once you can run all the command successfully, go to eDiscovery tool and search the jobs then export to PST format.

Method 4: Third-party Tools

Above manual methods are helpful to export mailbox in PST. But they require specific permissions, involve multiple steps, and demand a certain level of expertise in handling migrations. If you are not particularly familiar with Microsoft 365, utilizing a third-party solution is the most highly recommended approach for you.

MailsDaddy Office 365 Backup tool is designed to simultaneously migrate data from one or multiple users into PST, EML, and MBOX file formats. This application offers several advanced options, such as data filtering, folder exclusion, and the ability to export data from specific users. Its Graphical User Interface (GUI) is also quite intuitive, allowing even non-technical users to easily perform the conversion from Office 365 toPST format. The trial edition of this software allows you to migrate up to 20 emails per folder.

Conclusion

In this article, I have discussed various methods and scenarios for saving Office 365 emails, contacts, calendars, and tasks in the PST format. While the manual method is somewhat technical, it remains effective for exporting data; conversely, a third-party tool offers a faster and simpler alternative for accomplishing the same task.

Read more: Latest Microsoft 365 Plans

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